Thank you for visiting Raw Bliss Life. This page provides detailed information about your online shopping experience.

It is our highest priority to provide you with quality products and excellent customer service so please do not hesitate to contact us if you have any questions or feedback.

ORDERS AND PAYMENTS

When placing an order from this website you should use the shopping cart and order page provided. Our online payment system is managed by Square which is fully SSL encrypted and PCI compliant for optimum security.

Delivery charges (where applicable) are calculated and added to your order when you enter your delivery address. You are able to see the full charge before completing your purchase.

While every effort will be made to provide you with the product you have requested, if it is unavailable we will contact you to advise you as soon as possible. If an alternative product is deemed unsuitable by you then any payments already made will be refunded immediately.

SHIPPING

Raw Bliss Life offers FREE shipping to any location within Australia for orders over $50 and a flat rate of $10 for other orders,posting via Australia Post. We will endeavor to pack and ship your order within 1-2 working days, however, Australia Post delivery times may vary depending on your location. It is important to note that once your order is on its way, we take no responsibility for any delays due to Australia Post's postal service.

Where inaccurate or incomplete details are provided and additional delivery costs are incurred, you will be liable to pay these extra costs. We cannot be held responsible for any products damaged during transit because we take great care in packaging your products to reach you in perfect condition.

INTERNATIONAL ORDERS

Currently Raw Bliss Life does not accept orders from outside Australia, Please contact us for more information.

ORDER AND LOCAL DELIVERY POLICY

We offer an online order and collection service. We hold a small quantity of stock at any given time so this is a great way for you to secure an order and we deliver to you if you live locally (within 10km of Adelaide CBD). It ensures you won't miss out on a product if we happen to sell out that week.

It is a simple process. You just need to pre-order through our shop and select ‘Local Delivery' in the shopping cart. Then we will contact you if you are outside of the delivery area to make other arrangements. Or alternatively, we can bring your order to your next Raw Bliss Life appointment! We will notify you via email our delivery times and when your order is ready.